INSEAD Business School I 2015 to 2022
Job: Program Manager
Department: Executive Education
Fontainebleau, Singapore & Abu Dhabi Campuses, from 2015 to 2022
+80 organized programs, 17 clients, 9 countries, 11 cities, 4 continents, 7 years
Since 1967, INSEAD has worked to deliver executive programs experiences in innovative and inspiring ways for executives around the world. In a continually changing environment, the EDP department offers the best digital and innovative transformations thanks to an exceptional team of professors, program managers and sales people.
Each year, +10,000 executives from the largest companies attend +300 executive courses both on campus in Europe (France), Asia (Singapore), Middle East (Abu Dhabi) and North America (San Francisco).
Our mission is to offer excellent programs that supportcareer development.
MISSIONS :
As Program Manager, I was responsible for all logistics and administration of CSP and OEP executive programs within the EXECED department.
I was the central link between program directors, teachers, clients, participants as well as suppliers internal or external to the school.
I could organize several projects at the same time while delivering excellence for each of my clients.
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Responsible for all logistics executive programs for international companies: CSP (Company Specific Program) and OEP (Open Enrollment Program)
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Pivotal role between faculty, customers from all over the world and suppliers internal or external to the school to ensure the smooth running of each program
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In-house production on campus or anywhere in the world (NYC, Singapore, Finland etc.)
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Preparation: communication, platform creation, catering, hotel and room reservations, dinners, team building, course logistics, goodies, etc.
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General budget management
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On site: smooth running, support for passengers and customers, IT/AV needs, resolution of unforeseen events, response to spontaneous requests/problems, coordination with suppliers
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Post-production : feedback, invoicing, dismantling, debriefing, video and photo editing
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Customer Manager : support for continuous and personalized projects, customer relationship monitoring
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Internal operational projects: implementation of Airtable database for the department
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Mentor : training, coaching and ongoing supervision of new recruits
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Public relations: representative of INSEAD and my department at each event
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Assistance with the recruitment process
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Organization of internal and unifying events for the team
Examples of 14/80 Curated Programs:
- Advanced Management Program (PGA Brazil), Sept2015, with "Fundação Dom Cabral"
- Leading at EDFcohort 4.2, Dec2015, INSEAD Asia Campus, Singapore
- The Global LeadershipWEF Fellows Program, Feb2016, (World Economic Forum 22 countries)
- Pernod Ricard- Mixers Americas 2016 in New York City and Chicago
- Magyar Telekom, June 2016, Helsinki, Finland
- Adidas, May&September 2017, Herzogenaurach, Germany
- Cartier, March 2018, Lausanne, Switzerland
- Pernod Ricard Global, June 2018, Toronto, Canada
- Unicredit, June 2018, Torino, Italy
- IFD, Sept2018, Copenhagen, Denmark
- ADEK, Nov2018, Abu Dhabi INSEAD Campus
- March, Feb2019, Singapore INSEAD Campus
- Advanced Management Program (PGA Brazil), Sept2019, with "Fundação Dom Cabral"
- Smurfit kappa, Oct2019, Champéry, Switzerland
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